Result Codes

The result codes are part of the response body's JSON (field result) containing a code and a description explaining the code.

Structure of result codes

A result code has the format ddd.ddd.ddd, i.e. 3 groups of 3-digit numbers. The codes are split into rough groups by the first number, then into more detailed sub-groups by the second number, then into the exact code by the third number.

Example: 800.100.153 means: 800 -> Bank declined, 100 -> it declined the authorization, 153 -> it declined authorization because the CVV is wrong

Complete list of result codes

You can pull a JSON with the result codes as listed in the table below by sending a GET request to https://test.monei-api.net/v1/resultcodes.

In many cases however you don't need the precise evaluation for each and every code, but just for a certain subgroup. Therefore the following list presents the result codes in a grouped way that you typically can evaluate by just taking the first two number-groups.

Result codes for successful and pending transactions

Result codes for successfully processed transactions

The regular expression pattern for filtering out this group is: /^(000.000.|000.100.1|000.[36]|000.400.[1][12]0)/

Result Code	Result Description
000.000.000	Transaction succeeded
000.000.100	successful request
000.100.105	Chargeback Representment is successful
000.100.106	Chargeback Representment cancellation is successful
000.100.110	Request successfully processed in 'Merchant in Integrator Test Mode'
000.100.111	Request successfully processed in 'Merchant in Validator Test Mode'
000.100.112	Request successfully processed in 'Merchant in Connector Test Mode'
000.300.000	Two-step transaction succeeded
000.300.100	Risk check successful
000.300.101	Risk bank account check successful
000.300.102	Risk report successful
000.300.103	Exemption check successful
000.310.100	Account updated
000.310.101	Account updated (Credit card expired)
000.310.110	No updates found, but account is valid
000.400.110	Authentication successful (frictionless flow)
000.400.120	Authentication successful (data only flow)
000.600.000	transaction succeeded due to external update

Result codes for successfully processed transactions that should be manually reviewed

The regular expression pattern for filtering out this group is: /^(000.400.0[^3]|000.400.100)/

Result Code	Result Description
000.400.000	Transaction succeeded (please review manually due to fraud suspicion)
000.400.010	Transaction succeeded (please review manually due to AVS return code)
000.400.020	Transaction succeeded (please review manually due to CVV return code)
000.400.040	Transaction succeeded (please review manually due to amount mismatch)
000.400.050	Transaction succeeded (please review manually because transaction is pending)
000.400.060	Transaction succeeded (approved at merchant's risk)
000.400.070	Transaction succeeded (waiting for external risk review)
000.400.080	Transaction succeeded (please review manually because the service was unavailable)
000.400.081	Transaction succeeded (please review manually, as the risk status not available yet due network timeout)
000.400.082	Transaction succeeded (please review manually, as the risk status not available yet due processing timeout)
000.400.090	Transaction succeeded (please review manually due to external risk check)
000.400.100	Transaction succeeded, risk after payment rejected

Result codes for pending transactions

The regular expression pattern for filtering out this group is: /^(000\.200)/. These codes mean that there is an open session in the background, meaning within half an hour there will be a status change, if nothing else happens, to timeout.

Result Code	Result Description
000.200.000	transaction pending
000.200.001	Transaction pending for acquirer, the consumer is not present
000.200.100	successfully created checkout
000.200.101	successfully updated checkout
000.200.102	successfully deleted checkout
000.200.103	checkout is pending
000.200.200	Transaction initialized
000.200.201	QR Scanned/Link Clicked, waiting for the final authentication result
000.200.999	Token Vault usage disabled

There is another kind of pending regular expression pattern for filtering out this group is: /^(800\.400\.5|100\.400\.500)/. These codes describe a situation where the status of a transaction can change even after several days.

Result Code	Result Description
100.400.500	waiting for external risk
800.400.500	Waiting for confirmation of non-instant payment. Denied for now.
800.400.501	Waiting for confirmation of non-instant debit. Denied for now.
800.400.502	Waiting for confirmation of non-instant refund. Denied for now.

Result codes for rejected transactions

Result codes for rejections due to 3Dsecure and Intercard risk checks

The regular expression pattern for filtering out this group is: /^(000\.400\.[1][0-9][1-9]|000\.400\.2)/

Result Code	Result Description
000.400.101	card not participating/authentication unavailable
000.400.102	user not enrolled
000.400.103	Technical Error in 3D system
000.400.104	Missing or malformed 3DSecure Configuration for Channel
000.400.105	Unsupported User Device - Authentication not possible
000.400.106	invalid payer authentication response(PARes) in 3DSecure Transaction
000.400.107	Communication Error to Scheme Directory Server
000.400.108	Cardholder Not Found - card number provided is not found in the ranges of the issuer
000.400.109	Card is not enrolled for 3DS version 2
000.400.111	Data Only request failed
000.400.112	3RI transaction not permitted
000.400.113	Protocol version not supported by the issuer ACS
000.400.200	risk management check communication error

Result codes for rejections by the external bank or similar payment system

The regular expression pattern for filtering out this group is: /^(800\.[17]00|800\.800\.[123])/

Result Code	Result Description
800.100.100	transaction declined for unknown reason
800.100.150	transaction declined (refund on gambling tx not allowed)
800.100.151	transaction declined (invalid card)
800.100.152	transaction declined by authorization system
800.100.153	transaction declined (invalid CVV)
800.100.154	transaction declined (transaction marked as invalid)
800.100.155	transaction declined (amount exceeds credit)
800.100.156	transaction declined (format error)
800.100.157	transaction declined (wrong expiry date)
800.100.158	transaction declined (suspecting manipulation)
800.100.159	transaction declined (stolen card)
800.100.160	transaction declined (card blocked)
800.100.161	transaction declined (too many invalid tries)
800.100.162	transaction declined (limit exceeded)
800.100.163	transaction declined (maximum transaction frequency exceeded)
800.100.164	transaction declined (merchants limit exceeded)
800.100.165	transaction declined (card lost)
800.100.166	transaction declined (Incorrect personal identification number)
800.100.167	transaction declined (referencing transaction does not match)
800.100.168	transaction declined (restricted card)
800.100.169	transaction declined (card type is not processed by the authorization center)
800.100.170	transaction declined (transaction not permitted)
800.100.171	transaction declined (pick up card)
800.100.172	transaction declined (account blocked)
800.100.173	transaction declined (invalid currency, not processed by authorization center)
800.100.174	transaction declined (invalid amount)
800.100.175	transaction declined (invalid brand)
800.100.176	transaction declined (account temporarily not available. Please try again later)
800.100.177	transaction declined (amount field should not be empty)
800.100.178	transaction declined (PIN entered incorrectly too often)
800.100.179	transaction declined (exceeds withdrawal count limit)
800.100.190	transaction declined (invalid configuration data)
800.100.191	transaction declined (transaction in wrong state on aquirer side)
800.100.192	transaction declined (invalid CVV, Amount has still been reserved on the customer's card and will be released in a few business days. Please ensure the CVV code is accurate before retrying the transaction)
800.100.195	transaction declined (UserAccount Number/ID unknown)
800.100.196	transaction declined (registration error)
800.100.197	transaction declined (registration cancelled externally)
800.100.198	transaction declined (invalid holder)
800.100.199	transaction declined (invalid tax number)
800.100.200	Refer to Payer due to reason not specified
800.100.201	Account or Bank Details Incorrect
800.100.202	Account Closed
800.100.203	Insufficient Funds
800.100.204	Mandate Expired
800.100.205	Mandate Discarded
800.100.206	Refund of an authorized payment requested by the customer
800.100.207	Refund requested
800.100.208	Direct debit not enabled for the specified account or bank
800.100.300	Network token transaction declined (the PAN data is invalid)
800.100.301	Network token transaction declined (the issuer considers the PAN as not eligible for tokenization)
800.100.302	Network token transaction declined (the issuer declined the tokenization)
800.100.303	Network token transaction declined (session timeout expired with card scheme)
800.100.304	Network token transaction declined (card scheme not identified or supported)
800.100.305	Network token transaction declined (merchant id wrong or merchant not onboarded)
800.100.306	Network token transaction declined (data cannot be decrypted)
800.100.307	Network token transaction declined (invalid network token state - operation not allowed)
800.100.308	Network token transaction declined (request cannot be verified by the card scheme)
800.100.309	Network token transaction declined (aborted by the card scheme)
800.100.310	Network token transaction declined (unknown reason)
800.100.311	Network token transaction declined (network token request in-flight)
800.100.312	Network token transaction declined (network token not available but requested)
800.100.313	Network token transaction declined (insufficient data to request a network token)
800.100.314	Network token transaction declined (network token already exists)
800.100.315	Network token transaction declined (required field not present)
800.100.316	Network token transaction declined (not processed - token vault configuration error)
800.100.317	Network token transaction declined (suspended network token)
800.100.318	Network token transaction declined (at least one transaction with cryptogram required)
800.100.320	Network token transaction declined (token service provider non retryable generic error)
800.100.321	Network token transaction declined (token service provider retryable generic error)
800.100.322	Network token transaction declined (card scheme retryable generic error)
800.100.323	Network token transaction declined (card scheme non retryable generic error)
800.100.324	Network token transaction declined (format error)
800.100.325	Network token transaction declined (unauthorized)
800.100.326	Network token transaction declined (network token not found)
800.100.327	Network token transaction declined (too many requests)
800.100.330	Network token transaction declined (network token expired)
800.100.402	cc/bank account holder not valid
800.100.403	transaction declined (revocation of authorisation order)
800.100.500	Card holder has advised his bank to stop this recurring payment
800.100.501	Card holder has advised his bank to stop all recurring payments for this merchant
800.700.100	transaction for the same session is currently being processed, please try again later.
800.700.101	family name too long
800.700.201	given name too long
800.700.500	company name too long
800.800.102	Invalid street
800.800.202	Invalid zip
800.800.302	Invalid city

Result codes for rejections due to communication errors

The regular expression pattern for filtering out this group is: /^(900\.[1234]00|000\.400\.030)/

Result Code	Result Description
000.400.030	Transaction partially failed (please reverse manually due to failed automatic reversal)
900.100.100	unexpected communication error with connector/acquirer
900.100.200	error response from connector/acquirer
900.100.201	error on the external gateway (e.g. on the part of the bank, acquirer,...)
900.100.202	invalid transaction flow, the requested function is not applicable for the referenced transaction.
900.100.203	error on the internal gateway
900.100.204	Error during message parsing
900.100.205	Error response from token vault
900.100.300	timeout, uncertain result
900.100.301	Transaction timed out without response from connector/acquirer. It was reversed.
900.100.310	Transaction timed out due to internal system misconfiguration. Request to acquirer has not been sent.
900.100.400	timeout at connectors/acquirer side
900.100.500	timeout at connectors/acquirer side (try later)
900.100.600	connector/acquirer currently down
900.100.700	error on the external service provider
900.200.100	Message Sequence Number of Connector out of sync
900.300.600	user session timeout
900.400.100	unexpected communication error with external risk provider

Result codes for rejections due to system errors

The regular expression pattern for filtering out this group is: /^(800\.[56]|999\.|600\.1|800\.800\.[84])/

Result Code	Result Description
600.100.100	Unexpected Integrator Error (Request could not be processed)
800.500.100	direct debit transaction declined for unknown reason
800.500.110	Unable to process transaction - ran out of terminalIds - please contact acquirer
800.600.100	transaction is being already processed
800.800.400	Connector/acquirer system is under maintenance
800.800.800	The payment system is currenty unavailable, please contact support in case this happens again.
800.800.801	The payment system is currenty unter maintenance. Please apologize for the inconvenience this may cause. If you were not informed of this maintenance window in advance, contact your sales representative.
999.999.888	UNDEFINED PLATFORM DATABASE ERROR
999.999.999	UNDEFINED CONNECTOR/ACQUIRER ERROR

Result codes for rejections due to error in asynchonous workflow

The regular expression pattern for filtering out this group is: /^(100\.39[765])/

Result Code	Result Description
100.395.101	Bank not supported for Giropay
100.395.102	Account not enabled for Giropay e.g. test account
100.395.501	Previously pending online transfer transaction timed out
100.395.502	Acquirer/Bank reported timeout on online transfer transaction
100.396.101	Cancelled by user
100.396.102	Not confirmed by user
100.396.103	Previously pending transaction timed out
100.396.104	Uncertain status - probably cancelled by user
100.396.106	User did not agree to payment method terms
100.396.201	Cancelled by merchant
100.397.101	Cancelled by user due to external update
100.397.102	Rejected by connector/acquirer due to external update

Result codes for Soft Declines

The regular expression pattern for filtering out this group is: /^(300\.100\.100)/

Result Code	Result Description
300.100.100	Transaction declined (additional customer authentication required)

Rejections specific to risk handling

Result codes for rejections due to checks by external risk systems

The regular expression pattern for filtering out this group is: /^(100\.400\.[0-3]|100\.380\.100|100\.380\.11|100\.380\.4|100\.380\.5)/

Result Code	Result Description
100.380.401	User Authentication Failed
100.380.501	risk management transaction timeout
100.400.000	transaction declined (Wrong Address)
100.400.001	transaction declined (Wrong Identification)
100.400.002	transaction declined (Insufficient credibility score)
100.400.005	transaction must be executed for German address
100.400.007	System error ( possible incorrect/missing input data)
100.400.020	transaction declined
100.400.021	transaction declined for country
100.400.030	transaction not authorized. Please check manually
100.400.039	transaction declined for other error
100.400.040	authorization failure
100.400.041	transaction must be executed for German address
100.400.042	transaction declined by SCHUFA (Insufficient credibility score)
100.400.043	transaction declined because of missing obligatory parameter(s)
100.400.044	transaction not authorized. Please check manually
100.400.045	SCHUFA result not definite. Please check manually
100.400.051	SCHUFA system error (possible incorrect/missing input data)
100.400.060	authorization failure
100.400.061	transaction declined (Insufficient credibility score)
100.400.063	transaction declined because of missing obligatory parameter(s)
100.400.064	transaction must be executed for Austrian, German or Swiss address
100.400.065	result ambiguous. Please check manually
100.400.071	system error (possible incorrect/missing input data)
100.400.080	authorization failure
100.400.081	transaction declined
100.400.083	transaction declined because of missing obligatory parameter(s)
100.400.084	transaction can not be executed for given country
100.400.085	result ambiguous. Please check manually
100.400.086	transaction declined (Wrong Address)
100.400.087	transaction declined (Wrong Identification)
100.400.091	system error (possible incorrect/missing input data)
100.400.100	transaction declined - very bad rating
100.400.120	authorization failure
100.400.121	account blacklisted
100.400.122	transaction must be executed for valid German account
100.400.123	transaction declined because of missing obligatory parameter(s)
100.400.130	system error (possible incorrect/missing input data)
100.400.139	system error (possible incorrect/missing input data)
100.400.140	transaction declined by GateKeeper
100.400.141	Challenge by ReD Shield
100.400.142	Deny by ReD Shield
100.400.143	Noscore by ReD Shield
100.400.144	ReD Shield data error
100.400.145	ReD Shield connection error
100.400.146	Line item error by ReD Shield
100.400.147	Payment void and transaction denied by ReD Shield
100.400.148	Payment void and transaction challenged by ReD Shield
100.400.149	Payment void and data error by ReD Shield
100.400.150	Payment void and connection error by ReD Shield
100.400.151	Payment void and line item error by ReD Shield
100.400.152	Payment void and error returned by ReD Shield
100.400.241	Challenged by Threat Metrix
100.400.242	Denied by Threat Metrix
100.400.243	Invalid sessionId
100.400.260	authorization failure
100.400.300	abort checkout process
100.400.301	reenter age/birthdate
100.400.302	reenter address (packstation not allowed)
100.400.303	reenter address
100.400.304	invalid input data
100.400.305	invalid foreign address
100.400.306	delivery address error
100.400.307	offer only secure methods of payment
100.400.308	offer only secure methods of payment; possibly abort checkout
100.400.309	confirm corrected address; if not confirmed, offer secure methods of payment only
100.400.310	confirm bank account data; if not confirmed, offer secure methods of payment only
100.400.311	transaction declined (format error)
100.400.312	transaction declined (invalid configuration data)
100.400.313	currency field is invalid or missing
100.400.314	amount invalid or empty
100.400.315	invalid or missing email address (probably invalid syntax)
100.400.316	transaction declined (card missing)
100.400.317	transaction declined (invalid card)
100.400.318	invalid IP number
100.400.319	transaction declined by risk system
100.400.320	shopping cart data invalid or missing
100.400.321	payment type invalid or missing
100.400.322	encryption method invalid or missing
100.400.323	certificate invalid or missing
100.400.324	Error on the external risk system
100.400.325	External risk system not available
100.400.326	Risk bank account check unsuccessful
100.400.327	Risk report unsuccessful
100.400.328	Risk report unsuccessful (invalid data)

Result codes for rejections due to address validation

The regular expression pattern for filtering out this group is: /^(800\.400\.1)/

Result Code	Result Description
800.400.100	AVS Check Failed
800.400.101	Mismatch of AVS street value
800.400.102	Mismatch of AVS street number
800.400.103	Mismatch of AVS PO box value fatal
800.400.104	Mismatch of AVS zip code value fatal
800.400.105	Mismatch of AVS settings (AVSkip, AVIgnore, AVSRejectPolicy) value
800.400.110	AVS Check Failed. Amount has still been reserved on the customer's card and will be released in a few business days. Please ensure the billing address is accurate before retrying the transaction.
800.400.150	Implausible address data
800.400.151	Implausible address state data

Result codes for rejections due to 3Dsecure

The regular expression pattern for filtering out this group is: /^(800\.400\.2|100\.390)/

Result Code	Result Description
100.390.100	3D Secure transaction rejected
100.390.101	purchase amount/currency mismatch
100.390.102	PARes Validation failed
100.390.103	PARes Validation failed - problem with signature
100.390.104	XID mismatch
100.390.105	Transaction rejected because of technical error in 3DSecure system
100.390.106	Transaction rejected because of error in 3DSecure configuration
100.390.107	Transaction rejected because cardholder authentication unavailable
100.390.108	Transaction rejected because merchant not participating in 3DSecure program
100.390.109	Transaction rejected because of VISA status 'U' or AMEX status 'N' or 'U' in 3DSecure program
100.390.110	Cardholder Not Found - card number provided is not found in the ranges of the issuer
100.390.111	Communication Error to Scheme Directory Server
100.390.112	Technical Error in 3D system
100.390.113	Unsupported User Device - Authentication not possible
100.390.114	Not authenticated because the issuer is rejecting authentication
100.390.115	Authentication failed due to invalid message format
100.390.116	Access denied to the authentication system
100.390.117	Authentication failed due to invalid data fields
100.390.118	Authentication failed due to suspected fraud
100.390.119	Exceeded maximum number of 3DS attempts
100.390.120	Non-payment transaction rejected
100.390.121	3RI transaction rejected
100.390.122	Decoupled authentication rejected
100.390.123	Exceeded maximum number of PReq messages
100.390.124	The authentication is cancelled or abandoned
800.400.200	Invalid Payer Authentication in 3DSecure transaction

Result codes for rejections due to blacklist validation

The regular expression pattern for filtering out this group is: /^(800\.[32])/

Result Code	Result Description
800.200.159	account or user is blacklisted (card stolen)
800.200.160	account or user is blacklisted (card blocked)
800.200.165	account or user is blacklisted (card lost)
800.200.202	account or user is blacklisted (account closed)
800.200.208	account or user is blacklisted (account blocked)
800.200.220	account or user is blacklisted (fraudulent transaction)
800.300.101	account or user is blacklisted
800.300.102	country blacklisted
800.300.200	email is blacklisted
800.300.301	ip blacklisted
800.300.302	ip is anonymous proxy
800.300.401	bin blacklisted
800.300.500	transaction temporary blacklisted (too many tries invalid CVV)
800.300.501	transaction temporary blacklisted (too many tries invalid expire date)
800.310.200	Account closed
800.310.210	Account not found
800.310.211	Account not found (BIN/issuer not participating)

Result codes for rejections due to risk validation

The regular expression pattern for filtering out this group is: /^(800\.1[123456]0)/

Result Code	Result Description
800.110.100	duplicate transaction
800.120.100	Rejected by Throttling.
800.120.101	maximum number of transactions per account already exceeded
800.120.102	maximum number of transactions per ip already exceeded
800.120.103	maximum number of transactions per email already exceeded
800.120.200	maximum total volume of transactions already exceeded
800.120.201	maximum total volume of transactions per account already exceeded
800.120.202	maximum total volume of transactions per ip already exceeded
800.120.203	maximum total volume of transactions per email already exceeded
800.120.300	chargeback rate per bin exceeded
800.120.401	maximum number of transactions or total volume for configured MIDs or CIs exceeded
800.120.402	Payment already processing.
800.130.100	Transaction with same TransactionId already exists
800.140.100	maximum number of registrations per mobile number exceeded
800.140.101	maximum number of registrations per email address exceeded
800.140.110	maximum number of registrations of mobile per credit card number exceeded
800.140.111	maximum number of registrations of credit card number per mobile exceeded
800.140.112	maximum number of registrations of email per credit card number exceeded
800.140.113	maximum number of registrations of credit card number per email exceeded
800.150.100	Account Holder does not match Customer Name
800.160.100	Invalid payment data for configured Shopper Dispatching Type
800.160.110	Invalid payment data for configured Payment Dispatching Type
800.160.120	Invalid payment data for configured Recurring Transaction Dispatching Type
800.160.130	Invalid payment data for configured TicketSize Dispatching Type

Result codes for rejections due to validation

Result codes for rejections due to configuration validation

The regular expression pattern for filtering out this group is: /^(600\.[23]|500\.[12]|800\.121)/

Result Code	Result Description
500.100.201	Channel/Merchant is disabled (no processing possible)
500.100.202	Channel/Merchant is new (no processing possible yet)
500.100.203	Channel/Merchant is closed (no processing possible)
500.100.301	Merchant-Connector is disabled (no processing possible)
500.100.302	Merchant-Connector is new (no processing possible yet)
500.100.303	Merchant-Connector is closed (no processing possible)
500.100.304	Merchant-Connector is disabled at gateway (no processing possible)
500.100.401	Connector is unavailable (no processing possible)
500.100.402	Connector is new (no processing possible yet)
500.100.403	Connector is unavailable (no processing possible)
500.200.101	No target account configured for DD transaction
600.200.100	invalid Payment Method
600.200.200	Unsupported Payment Method
600.200.201	Channel/Merchant not configured for this payment method
600.200.202	Channel/Merchant not configured for this payment type
600.200.300	invalid Payment Type
600.200.310	invalid Payment Type for given Payment Method
600.200.400	Unsupported Payment Type
600.200.500	Invalid payment data. You are not configured for this currency or sub type (country or brand)
600.200.501	Invalid payment data for Recurring transaction. Merchant or transaction data has wrong recurring configuration.
600.200.600	invalid payment code (type or method)
600.200.700	invalid payment mode (you are not configured for the requested transaction mode)
600.200.701	testMode not allowed
600.200.800	invalid brand for given payment method and payment mode (you are not configured for the requested transaction mode)
600.200.810	invalid return code provided
600.300.101	Merchant key not found
600.300.200	merchant source IP address not whitelisted
600.300.210	merchant notificationUrl not whitelisted
600.300.211	shopperResultUrl not whitelisted
800.121.100	Channel not configured for given source type. Please contact your account manager.
800.121.200	Secure Query is not enabled for this entity. Please contact your account manager.
800.121.300	SMS is not enabled for this entity. Please contact your account manager.
800.121.400	Marketplace Payments is not enabled. Please contact your account manager.

Result codes for rejections due to registration validation

The regular expression pattern for filtering out this group is: /^(100\.[13]50)/

Result Code	Result Description
100.150.100	request contains no Account data and no registration id
100.150.101	invalid format for specified registration id (must be uuid format)
100.150.200	registration does not exist
100.150.201	registration is not confirmed yet
100.150.202	registration is already deregistered
100.150.203	registration is not valid, probably initially rejected
100.150.204	account registration reference pointed to no registration transaction
100.150.205	referenced registration does not contain an account
100.150.206	Retention period expired
100.150.300	payment only allowed with valid initial registration
100.350.100	referenced session is REJECTED (no action possible).
100.350.101	referenced session is CLOSED (no action possible)
100.350.200	undefined session state
100.350.201	referencing a registration through reference id is not applicable for this payment type
100.350.301	confirmation (CF) must be registered (RG) first
100.350.302	session already confirmed (CF)
100.350.303	cannot deregister (DR) unregistered account and/or customer
100.350.310	cannot confirm (CF) session via XML
100.350.311	cannot confirm (CF) on a registration passthrough channel
100.350.312	cannot do passthrough on non-internal connector
100.350.313	registration of this type has to provide confirmation url
100.350.314	customer could not be notified of pin to confirm registration (channel)
100.350.315	customer could not be notified of pin to confirm registration (sending failed)
100.350.316	cannot extend the token (TE) on unregistered account
100.350.400	no or invalid PIN (email/SMS/MicroDeposit authentication) entered
100.350.500	unable to obtain personal (virtual) account - most likely no more accounts available
100.350.601	registration is not allowed to reference another transaction
100.350.602	Registration is not allowed for recurring payment migration

Result codes for rejections due to job validation

The regular expression pattern for filtering out this group is: /^(100\.250|100\.360)/

Result Code	Result Description
100.250.100	job contains no execution information
100.250.105	invalid or missing action type
100.250.106	invalid or missing duration unit
100.250.107	invalid or missing notice unit
100.250.110	missing job execution
100.250.111	missing job expression
100.250.120	invalid execution parameters, combination does not conform to standard
100.250.121	invalid execution parameters, hour must be between 0 and 23
100.250.122	invalid execution parameters, minute and seconds must be between 0 and 59
100.250.123	invalid execution parameters, Day of month must be between 1 and 31
100.250.124	invalid execution parameters, month must be between 1 and 12
100.250.125	invalid execution parameters, Day of week must be between 1 and 7
100.250.250	Job tag missing
100.360.201	unknown schedule type
100.360.300	cannot schedule(SD) unscheduled job
100.360.303	cannot deschedule(DS) unscheduled job
100.360.400	schedule module not configured for LIVE transaction mode

Result codes for rejections due to reference validation

The regular expression pattern for filtering out this group is: /^(700\.[1345][05]0)/

Result Code	Result Description
700.100.100	reference id does not exist
700.100.200	non matching reference amount
700.100.300	invalid amount (probably too large)
700.100.400	referenced payment method does not match with requested payment method
700.100.500	referenced payment currency does not match with requested payment currency
700.100.600	referenced mode does not match with requested payment mode
700.100.700	referenced transaction is of inappropriate type
700.100.701	referenced a DB transaction without explicitly providing an account. Not allowed to used referenced account.
700.100.710	cross-linkage of two transaction-trees
700.300.100	referenced tx can not be refunded, captured or reversed (invalid type)
700.300.200	referenced tx was rejected
700.300.300	referenced tx can not be refunded, captured or reversed (already refunded, captured or reversed)
700.300.400	referenced tx can not be captured (cut off time reached)
700.300.500	chargeback error (multiple chargebacks)
700.300.600	referenced tx can not be refunded or reversed (was chargebacked)
700.300.700	referenced tx can not be reversed (reversal not possible anymore)
700.300.800	referenced tx can not be voided
700.400.000	serious workflow error (call support)
700.400.100	cannot capture (PA value exceeded, PA reverted or invalid workflow?)
700.400.101	cannot capture (Not supported by authorization system)
700.400.200	cannot refund (refund volume exceeded or tx reversed or invalid workflow?)
700.400.300	cannot reverse (already refunded|reversed, invalid workflow or amount exceeded)
700.400.400	cannot chargeback (already chargebacked or invalid workflow?)
700.400.402	chargeback can only be generated internally by the payment system
700.400.410	cannot reversal chargeback (chargeback is already reversaled or invalid workflow?)
700.400.411	cannot reverse chargeback or invalid workflow (second chargeback)
700.400.420	cannot reversal chargeback (no chargeback existing or invalid workflow?)
700.400.510	capture needs at least one successful transaction of type (PA)
700.400.520	refund needs at least one successful transaction of type (CP or DB or RB or RC)
700.400.530	reversal needs at least one successful transaction of type (CP or DB or RB or PA)
700.400.540	reconceile needs at least one successful transaction of type (CP or DB or RB)
700.400.550	chargeback needs at least one successful transaction of type (CP or DB or RB)
700.400.560	receipt needs at least one successful transaction of type (PA or CP or DB or RB)
700.400.561	receipt on a registration needs a successfull registration in state 'OPEN'
700.400.562	receipts are configured to be generated only internally by the payment system
700.400.565	finalize needs at least one successful transaction of type (PA or DB)
700.400.570	cannot reference a waiting/pending transaction
700.400.580	cannot find transaction
700.400.590	installment needs at least one successful transaction of type (DB or PA)
700.400.600	finalize needs at least one successful transaction of type (IN, DB, PA or CD)
700.400.700	initial and referencing channel-ids do not match
700.450.001	cannot transfer money from one account to the same account
700.500.001	referenced session contains too many transactions
700.500.002	capture or preauthorization appears too late in referenced session
700.500.003	test accounts not allowed in production
700.500.004	cannot refer a transaction which contains deleted customer information

Result codes for rejections due to format validation

The regular expression pattern for filtering out this group is: /^(200\.[123]|100\.[53][07]|800\.900|100\.[69]00\.500)/

Result Code	Result Description
100.300.101	invalid test mode (please use LIVE or INTEGRATOR_TEST or CONNECTOR_TEST)
100.300.200	transaction id too long
100.300.300	invalid reference id
100.300.400	missing or invalid channel id
100.300.401	missing or invalid sender id
100.300.402	missing or invalid version
100.300.501	invalid response id
100.300.600	invalid or missing user login
100.300.601	invalid or missing user pwd
100.300.700	invalid relevance
100.300.701	invalid relevance for given payment type
100.370.100	transaction declined
100.370.101	responseUrl not set in Transaction/Frontend
100.370.102	malformed responseUrl in Transaction/Frontend
100.370.110	transaction must be executed for German address
100.370.111	system error( possible incorrect/missing input data)
100.370.121	no or unknown ECI Type defined in Authentication
100.370.122	parameter with null key provided in 3DSecure Authentication
100.370.123	no or unknown verification type defined in 3DSecure Authentication
100.370.124	unknown parameter key in 3DSecure Authentication
100.370.125	Invalid 3DSecure Verification_ID. Must have Base64 encoding a Length of 28 digits
100.370.131	no or unknown authentication type defined in Transaction/Authentication@type
100.370.132	no result indicator defined Transaction/Authentication/resultIndicator
100.500.101	payment method invalid
100.500.201	payment type invalid
100.500.301	invalid due date
100.500.302	invalid mandate date of signature
100.500.303	invalid mandate id
100.500.304	invalid mandate external id
100.600.500	usage field too long
100.900.500	invalid recurrence mode
200.100.101	invalid Request Message. No valid XML. XML must be url-encoded! maybe it contains a not encoded ampersand or something similar.
200.100.102	invalid Request. XML load missing (XML string must be sent within parameter 'load')
200.100.103	invalid Request Message. The request contains structural errors
200.100.150	transaction of multirequest not processed because of subsequent problems
200.100.151	multi-request is allowed with a maximum of 10 transactions only
200.100.199	Wrong Web Interface / URL used. Please check out the Tech Quick Start Doc Chapter 3.
200.100.201	invalid Request/Transaction tag (not present or [partially] empty)
200.100.300	invalid Request/Transaction/Payment tag (no or invalid code specified)
200.100.301	invalid Request/Transaction/Payment tag (not present or [partially] empty)
200.100.302	invalid Request/Transaction/Payment/Presentation tag (not present or [partially] empty)
200.100.401	invalid Request/Transaction/Account tag (not present or [partially] empty)
200.100.402	invalid Request/Transaction/Account(Customer, Relevance) tag (one of Account/Customer/Relevance must be present)
200.100.403	invalid Request/Transaction/Analysis tag (Criterions must have a name and value)
200.100.404	invalid Request/Transaction/Account (must not be present)
200.100.501	invalid or missing customer
200.100.502	invalid Request/Transaction/Customer/Name tag (not present or [partially] empty)
200.100.503	invalid Request/Transaction/Customer/Contact tag (not present or [partially] empty)
200.100.504	invalid Request/Transaction/Customer/Address tag (not present or [partially] empty)
200.100.601	invalid Request/Transaction/(ApplePay|GooglePay|SamsungPay) tag (not present or [partially] empty)
200.100.602	invalid Request/Transaction/(ApplePay|GooglePay|SamsungPay)/PaymentToken tag (not present or [partially] empty)
200.100.603	invalid Request/Transaction/(ApplePay|GooglePay|SamsungPay)/PaymentToken tag (decryption error)
200.200.106	duplicate transaction. Please verify that the UUID is unique
200.300.403	Invalid HTTP method
200.300.404	invalid or missing parameter
200.300.405	Duplicate entity
200.300.406	Entity not found
200.300.407	Entity not specific enough
800.900.100	sender authorization failed
800.900.101	invalid email address (probably invalid syntax)
800.900.200	invalid phone number (has to start with a digit or a '+', at least 7 and max 25 chars long)
800.900.201	unknown channel
800.900.300	invalid authentication information
800.900.301	user authorization failed, user has no sufficient rights to process transaction
800.900.302	Authorization failed
800.900.303	No token created
800.900.399	Secure Registration Problem
800.900.401	Invalid IP number
800.900.450	Invalid birthdate

Result codes for rejections due to address validation

The regular expression pattern for filtering out this group is: /^(100\.800)/

Result Code	Result Description
100.800.100	request contains no street
100.800.101	The combination of street1 and street2 must not exceed 201 characters.
100.800.102	The combination of street1 and street2 must not contain only numbers.
100.800.200	request contains no zip
100.800.201	zip too long
100.800.202	invalid zip
100.800.300	request contains no city
100.800.301	city too long
100.800.302	invalid city
100.800.400	invalid state/country combination
100.800.401	state too long
100.800.500	request contains no country
100.800.501	invalid country

Result codes for rejections due to contact validation

The regular expression pattern for filtering out this group is: /^(100\.700|100\.900\.[123467890][00-99])/

Result Code	Result Description
100.700.100	customer.surname may not be null
100.700.101	customer.surname length must be between 0 and 50
100.700.200	customer.givenName may not be null
100.700.201	customer.givenName length must be between 0 and 50
100.700.300	invalid salutation
100.700.400	invalid title
100.700.500	company name too long
100.700.800	identity contains no or invalid 'paper'
100.700.801	identity contains no or invalid identification value
100.700.802	identification value too long
100.700.810	specify at least one identity
100.900.100	request contains no email address
100.900.101	invalid email address (probably invalid syntax)
100.900.105	email address too long (max 50 chars)
100.900.200	invalid phone number (has to start with a digit or a '+', at least 7 and max 25 chars long)
100.900.300	invalid mobile phone number (has to start with a digit or a '+', at least 7 and max 25 chars long)
100.900.301	mobile phone number mandatory
100.900.400	request contains no ip number
100.900.401	invalid ip number
100.900.450	invalid birthdate

Result codes for rejections due to account validation

The regular expression pattern for filtering out this group is: /^(100\.100|100.2[01])/

Result Code	Result Description
100.100.100	request contains no creditcard, bank account number or bank name
100.100.101	invalid creditcard, bank account number or bank name
100.100.104	invalid unique id / root unique id
100.100.200	request contains no month
100.100.201	invalid month
100.100.300	request contains no year
100.100.301	invalid year
100.100.303	card expired
100.100.304	card not yet valid
100.100.305	invalid expiration date format
100.100.400	request contains no cc/bank account holder
100.100.401	cc/bank account holder too short or too long
100.100.402	cc/bank account holder not valid
100.100.500	request contains no credit card brand
100.100.501	invalid credit card brand
100.100.600	empty CVV for VISA,MASTER, AMEX not allowed
100.100.601	invalid CVV/brand combination
100.100.650	empty CreditCardIssueNumber for MAESTRO not allowed
100.100.651	invalid CreditCardIssueNumber
100.100.700	invalid cc number/brand combination
100.100.701	suspecting fraud, this card may not be processed
100.200.100	bank account contains no or invalid country
100.200.103	bank account has invalid bankcode/name account number combination
100.200.104	bank account has invalid acccount number format
100.200.200	bank account needs to be registered and confirmed first. Country is mandate based.
100.210.101	virtual account contains no or invalid Id
100.210.102	virtual account contains no or invalid brand
100.211.101	user account contains no or invalid Id
100.211.102	user account contains no or invalid brand
100.211.103	no password defined for user account
100.211.104	password does not meet safety requirements (needs 8 digits at least and must contain letters and numbers)
100.211.105	wallet id has to be a valid email address
100.211.106	voucher ids have 32 digits always
100.212.101	wallet account registration must not have an initial balance
100.212.102	wallet account contains no or invalid brand
100.212.103	wallet account payment transaction needs to reference a registration

Result codes for rejections due to amount validation

The regular expression pattern for filtering out this group is: /^(100\.55)/

Result Code	Result Description
100.550.300	request contains no amount or too low amount
100.550.301	amount too large
100.550.303	amount format invalid (only two decimals allowed).
100.550.310	amount exceeds limit for the registered account.
100.550.311	exceeding account balance
100.550.312	Amount is outside allowed ticket size boundaries
100.550.400	request contains no currency
100.550.401	invalid currency
100.550.601	risk amount too large
100.550.603	risk amount format invalid (only two decimals allowed)
100.550.605	risk amount is smaller than amount (it must be equal or bigger then amount)
100.550.701	amounts not matched
100.550.702	currencies not matched

Result codes for rejections due to risk management

The regular expression pattern for filtering out this group is: /^(100\.380\.[23]|100\.380\.101)/

Result Code	Result Description
100.380.101	transaction contains no risk management part
100.380.201	no risk management process type specified
100.380.305	no frontend information provided for asynchronous transaction
100.380.306	no authentication data provided in risk management transaction

Chargeback related result codes

The regular expression pattern for filtering out this group is: /^(000\.100\.2)/

Result Code	Result Description
000.100.200	Reason not Specified
000.100.201	Account or Bank Details Incorrect
000.100.202	Account Closed
000.100.203	Insufficient Funds
000.100.204	Mandate not Valid
000.100.205	Mandate Cancelled
000.100.206	Revocation or Dispute
000.100.207	Cancellation in Clearing Network
000.100.208	Account Blocked
000.100.209	Account does not exist
000.100.210	Invalid Amount
000.100.211	Transaction succeeded (amount of transaction is smaller then amount of pre-authorization)
000.100.212	Transaction succeeded (amount of transaction is greater then amount of pre-authorization)
000.100.220	Fraudulent Transaction
000.100.221	Merchandise Not Received
000.100.222	Transaction Not Recognized By Cardholder
000.100.223	Service Not Rendered
000.100.224	Duplicate Processing
000.100.225	Credit Not Processed
000.100.226	Cannot be settled
000.100.227	Configuration Issue
000.100.228	Temporary Communication Error - Retry
000.100.229	Incorrect Instructions
000.100.230	Unauthorised Charge
000.100.231	Late Representment
000.100.232	Liability Shift
000.100.233	Authorization-Related Chargeback
000.100.234	Non receipt of merchandise
000.100.299	Unspecified (Technical)